Frequently asked questions
The questions we get asked most often. If yours is not here, call us on 876-436-7443 and we will answer it properly.
Getting started
How do I start shipping with Shipt4U?
Create your free account, and we will give you the shipping address to use when you shop online. Send your items there and we take it from there.
Do I need an account to ship something?
Yes. Your account is how we connect your items to you, which keeps your shipment recorded and means nothing gets mixed up.
I do not shop online. Can I still use Shipt4U?
Absolutely. You can drop off the items you want shipped and we will send them to Jamaica for you.
Pricing and payment
How much does it cost to ship to Jamaica?
It depends on the weight or volume of your shipment and whether you choose air or sea. See our pricing page for how rates are structured, or contact us for a quote. [RATE]
How is my shipment measured?
Air shipments are measured by weight. Sea shipments are measured by volume. We show you how your figure is worked out so you can check it.
When do I pay and how?
[PAYMENT METHODS AND TIMING TO CONFIRM – the client should confirm accepted payment methods and whether payment is taken before or on collection.]
Shipping and tracking
How long does shipping to Jamaica take?
Air is faster than sea, and transit times vary by route and time of year. Ask us for the current estimate on your shipment before you send it. [TRANSIT TIMES]
How do I know where my package is?
We record your items when they reach us and again when they ship, and we let you know when they arrive in Jamaica. If you ever want an update, just call us.
Can you combine several orders into one shipment?
Yes, and it often saves money. Have your orders sent to your shipping address and tell us when you want everything consolidated and shipped together.
Customs and restricted items
Will I have to pay customs duty?
Duty and taxes depend on what you are shipping and its value, and they are set by the authorities, not by us. We help you understand what to expect. [DUTY GUIDANCE TO CONFIRM]
What items can you not ship?
Some items cannot travel for safety or legal reasons. If you are unsure about something, ask us before you buy it. [PROHIBITED ITEMS LIST TO BE SUPPLIED BY THE CLIENT]
Ready to ship to Jamaica?
Open your free account and get your own shipping address. Excellent service at competitive rates.
